Services

Services

Services 


AOTGA has become one of the leading ground handlers in Thailand, serving exceptional airport ground services to both domestic and international airline customers. We always strive to maintain the highest professional standards while providing our customers with excellent service. The company provides safe, efficient, reliable, and cost-efficient services and also aligns with The Civil Aviation Authority of Thailand (CAAT)'s regulations and international aviation standards to achieve customer needs and satisfaction.

One of the primary areas of focus is the enhancement of operation efficiency, ensuring a seamless and swift experience for airlines and passengers alike. AOTGA's holistic approach includes innovative solutions for ramp operations, facilitating smooth aircraft turnarounds and safe movements on the ramp side. The company also excels in managing ground equipment, ensuring that each flight is equipped with the necessary resources for a safe and efficient journey. This dedication to delivering top-notch services on a flight-by-flight basis is a testament to AOTGA's unwavering commitment to excellence and its pivotal role in shaping the future of Thai ground handling services.

Ground Handling

Private Aircraft Handling Services

Our service provides a host of premium benefits for the VIP, Executive, and Business Travelers keeping in mind all aspects of hospitality and privacy. We offer the private aircraft handling services at Don Muang International Airport (DMK) and Phuket International Airport (HKT).

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Passenger Services

AOTGA Passenger Service agents are the first contact point of the airline and act on behalf of airline customers. Thus, such responsibilities are delivered by AOTGA with the utmost care and speed. AOTGA employees perform with essential skills to provide the highest degree of professionalism and hospitality in every situation that may arise.

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Ramp Services

AOTGA is a leading provider of ramp handling, offering a wide range of services to meet the unique needs of airlines. All ramp agents are fully trained in every aspect of ramp handling and operations for the airlines the company represents. This ensures the demands of the airlines are always met with the highest level of safety, even during irregular operations.

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Flight Operation Services

AOTGA controls the flow of services and ensures safe and smooth operations. We set up a centralized communication and control center to ensure availability and sufficient resources at all times. Our teams effectively monitor and control ground operations. The benefit of this for customers is quick turnarounds, and on-time performance.

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Cargo Handling

Cargo Terminal Services

AOTGA Cargo Terminal at Phuket International Airport has been positioned our operation to achieve the goal by increasing the flow services efficiency through a focus on the plan to maximize the utilization of warehouse capacity for the highest benefit. We also focus on the zero inventory concept by manage the flow of all shipments including export, import and transshipments to support the on time delivery and the expansion of logistic industry.

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Airport Cleaning

Total Service Solutions

We hand over the complete management of cleanliness by bringing technology to work alongside cleaning crew and developing our people to learn new technology and work more efficiently. In addition to equipment and tools for general cleaning, Total Service Solutions also uses technology to assist in operations with intelligent cleaning robot systems, an all-in-one intelligent toilet system, and a consumables management system.

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