Ramp Services
AOTGA is a leading provider of ramp handling, offering a wide range of services to meet the unique needs of your airline. All ramp agents are fully trained in every aspect of ramp handling and operations for the airlines the company represents. This ensures the demands of the airline are always met with the highest level of service, even during irregular operations.
Complex planning, co-ordination and communication equates to AOTGA’s precise system of ramp and loading services which are controlled by skilled professionals and supported by modern, well maintained equipment.
Ramp services teams will handle your aircraft safely and efficiently, ensuring smooth operations and timely departures. Services offered include:
Ground Support Equipment Services
» AOTGA supports ground equipment to aircraft such as aircraft moving, air-condition unit, ground power unit, air starter unit, toilet service truck, water service truck, and passenger step. All vehicles comply with safety regulations and manufacturer quality standards.
Baggage Handling
» AOTGA deliver a wide range of aircraft handling functions, including aircraft loading and unloading. Luggage sorting is conducted at Baggage Sorting Area of the Passenger Terminal. We are responsible for making sure that all the suitcases are quickly and carefully delivered for so that people can collect them or they are transferred on to the next flight. We work accurately while taking care not to cause damage and make sure that nothing is lost or broken that the passengers and planes are safe and secure. Our team ensures each aircraft is loaded with bags in a way that meets with the airline and aircraft specifications.
Marshalling
» We also handle ramp operations such as marshaling to guide aircraft that have landed to their correct position. We achieve appropriate navigation. We support ground navigation operations upon takeoff and landing safely and efficiently.
Cabin Cleaning
» Our experienced teams create memorable and positive customer experiences for our airline partners. Our services include quick turn cleans, terminating aircraft cleans and deep cleans. Stripping, cleaning, sanitizing, changing out of head net, laundry services and cabin dressing in accordance with the airlines cabin presentation requirements. Removal of rubbish in accordance with the local government quarantine requirements and liaison with the ground handling crew to ensure an efficient aircraft turnaround.
GSE Maintenance
» Our team of skilled GSE technicians are highly trained in all aspects of GSE maintenance. We are certified for work by different GSE manufacturers, and have extensive experience in working with GSE. Regular trainings are conducted at manufacturers site for improving their skills and knowledge about last trends. We are striving to increase aircraft availability at the highest quality while remaining cost efficient, we can enhance your operational performance and improve cost efficiency.
