Passenger service agents are the face of the airline, and such a responsibility cannot be neglect lightly. When you enlist AOTGA to handle your airline’s passenger services, excellent customer service is guaranteed. Each of passenger services agents undergo a rigorous interview and selection process and in-depth training. Before passenger service agents are released to service, they are equipped with the skills necessary to provide the highest degree of professionalism and hospitality in every situation that may arise.
AOTGA passenger service agents are extremely trained in all of the major check-in systems used by airlines. In addition to check-in, these individuals can assist passengers with lost and found, arrival and transfer, and airport ticketing.