“Extraordinary airport ground services delivered throughout the highest effective personal and technologies.”
Certificate
AOTGA has register IATA Ground Handling Partner which is International organization
- AOTGA -
EXTRAORDINARY AIRPORT GROUND SERIVICE
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Passenger Services
Passenger service agents are the face of the airline, and such a responsibility cannot be neglect lightly. When you enlist AOTGA to handle your airline’s passenger services, excellent customer service is guaranteed. Each of passenger services agents undergo a rigorous interview and selection process and in-depth training. Before passenger service agents are released to service, they are equipped with the skills necessary to provide the highest degree of professionalism and hospitality in every situation that may arise.
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Ramp Handing Services
AOTGA is a leading provider of ramp handling, offering a wide range of services to meet the unique needs of your airline. All ramp agents are fully trained in every aspect of ramp handling and operations for the airlines the company represents. This ensures the demands of the airline are always met with the highest level of service, even during irregular operations.
- Smooth -
Ground Operation Control
AOTGA controls the flow of services and ensures safe and smooth operations. We are a centralized communication and control center to ensure the availability of sufficient resources at all times. Our teams are effectively monitor and control ground operations by engaging the teams, each with their different but complementary areas of responsibility. The benefit of this for customers is quick turnarounds, minimal delays and high on-time-performance.
